AI-Powered Account Management
For account managers
AI-Powered Account Management
Own net revenue: deepen executive relationships and share a compelling, data-backed growth story.
- Format
- On-Demand
- Topics
- 4, on your own work
- Certificate
- In your name
Buying a course needs a RIVET membership. Free is enough. Create your free account
How do I pay?
A one-minute form, then a secure payment link for one payment. Prices show in your local currency; the fee is set in Egyptian pounds.
AI-Powered Account Management
- Strategic planning and collaborationTopic 01
- How to surface and secure expansionsNext topicNOW
- Trading vs. negotiatingTopic 03
- Sharing a compelling story, with AITopic 04
- Your certificateIn your name, when the course is done
Implement · Transform · ExpandWhere our members work
300+ GTM professionals
The learner outline
Four topics, from the account plan to the growth story.
Each topic is practised on your own work, on demand. The course closes with a certificate in your name.
01AI-Powered Account Management4 topics · On-Demand · certificate
- 01Strategic planning and collaborationTopicBuild the account plan with the customer and your own team, so growth is planned rather than hoped for.
- 02How to surface and secure expansionsTopicFind the next team, product or seat the account needs, and secure it.
- 03Trading vs. negotiatingTopicHold your value at renewal and expansion: trade something for something instead of giving ground.
- 04Sharing a compelling story, with AITopicUse AI to turn the account’s own data into a growth story the executive sponsor can repeat.
- Your Certificate of CompletionCertificateIssued in your name when you complete the course, with its stretch of the INFINITE Pipeline and the four topics printed on it.
Where AI-Powered Account Management sits
Expansion: the three rooms where revenue compounds.
Every RIVET course has its stretch on the INFINITE Pipeline. AI-Powered Account Management works Expansion, and Expand re-enters as Identify: a loop, not a funnel.
- ExpansionImplementTurn the signature into a first outcome.
- ExpansionTransformMake the outcome part of how they work.
- ExpansionExpandGrow the account, and earn the next one.
The renewal that starts from zero
Run renewals as a cycle, and see expansion coming.
Every account in one view: where it sits on the pipeline, when it renews and what to do next. Built the way the courses teach the renewal cycle.
Customer Success or Account Management first?
Start where your seat is. AI-Powered Customer Success is built around adoption and the renewal cycle; AI-Powered Account Management around executive relationships and expansion. Both are in Pro.
Renewals and expansions, in one view
Accounts by renewal
- Logistics SaaS · CairoRenewal in 9 weeksTransformOn track
- Fintech · RiyadhRenewal in 5 weeksImplementFirst outcome pending
- HR SaaS · DubaiRenewal in 14 weeksExpandA second team asked for seats
- E-commerce · JeddahRenewal in 3 weeksTransformNew executive sponsor
Next step
Fintech · Riyadh: agree the first outcome with the sponsor before the renewal conversation opens.
Who it is for, by the move you are making
Built for account managers, and the seat you are crossing into.
CSM → account manager
Own net revenue
Surface and secure expansions, and tell a growth story backed by the account’s own data.
Account management
Tell the story the sponsor repeats
Turn outcomes into the growth story you tell the executive sponsor.
The certificate
A certificate in your name when you complete it.
What is printed on it:
- Your name, and the month it was issued
- AI-Powered Account Management, Customer Success track · RIVET Academy course
- Its stretch of the INFINITE Pipeline, Implement, Transform and Expand, and the four topics
- Signed by Ahmed Youssef, Founder & CEO, RIVET Labs
- A line to verify it at rivet.mn.co/members
Is it an exam-based credential?
It is a Certificate of Completion from RIVET Academy for an On-Demand course. The exam-based credentials come with the four courses with live workshops, such as Revenue Growth Architect.
Ways to take it
The course on its own, or inside Pro and above.
A course on its own is one payment, yours while you hold a membership. A membership is one payment for 12 months. Nothing renews by itself.
Buying a course needs a RIVET membership. Free is enough. Create your free account
Do I need a membership to buy one course?
Yes. Buying a course needs a RIVET membership, and Free is enough. You keep the course, with every update to it, while your membership is active.
Does a course count toward a membership later?
No. A course bought on its own does not count toward a membership. Members move between memberships pro rata, on request.
What if it isn’t right for me after I pay?
Full refund within 7 days of purchase, if you have opened less than 20% of the lessons. On a membership, ask within 7 days of activation.
Can my team take it?
Yes. Pro holds up to 3 seats, Max up to 13 and Ultra up to 26, each at the membership’s price a seat. Infinite covers the whole company.
Is there a monthly price?
No. Every membership is one payment for 12 months.
Buy · start once it clears
Buy in a minute. Start once it clears.
Tell us what you do, then pay on your secure payment link. Choosing a membership instead? We review it and reply.
Buying a course needs a RIVET membership. Free is enough. Create your free account
- You fill in the form.Who you are and what you do, in about a minute.
- You pay on the secure link.We send it on WhatsApp, right after the form.
- Your course space opens.Once your payment clears, in the RIVET Labs app.
- Your certificate, in your name.When you complete the four topics.
- Price
- KWD 117 one payment
- Access
- While you hold a membership
- Refund
- 7 days from purchase, under 20% of the lessons opened
- Company
- Optional
Prefer to talk first? Talk to our team
Can I pay in instalments?
No. One payment.
Can my company pay for it?
Yes. We invoice your company directly, addressed to your finance team.
The course before it · Customer Success track
The other course in the Customer Success track.
Customer success teamsAI-Powered Customer SuccessThe recurring-revenue CS model: drive adoption, manage renewals and turn outcomes into expansion.Uncovering expansion opportunitiesManaging an effective renewal cycleSurfacing and securing expansionsBuilding executive relationshipsSee the course Is one course enough?
Each course stands on its own and issues its own certificate. Pro holds both courses of the track, with the four other courses in Pro, so you can take them in order.
AI-Powered Account Management · On-Demand
Own the net revenue of your accounts.
Four topics on your own work and a certificate in your name: KWD 117, one payment.
Buying a course needs a RIVET membership. Free is enough. Create your free account