The customer success track is for CSMs who own retention and expansion. Turn onboarding into outcomes, adoption into renewals, and happy customers into your cheapest source of new ones.
Free to join the Academy. Each course is self-paced and priced per course — pay only for what you take.
The recurring-revenue CS model — drive adoption, manage renewals, and turn outcomes into expansion.
Own net revenue — deepen executive relationships and share a compelling, data-backed growth story.
Buy the course and learn at your own pace now. Want it live, in person, or for a whole team? Tell us and we’ll set it up.
Buy the course and start immediately — lessons, frameworks and exercises, on your own time, with lifetime access.
EGP 12,900 · one-offBuy this course →Prefer a live cohort with a facilitator? Register your interest and we’ll notify you when the next one opens.
Cohort-based · coming soonNotify me →Want it offline, hosted with a partner near you? Leave your details and we’ll line it up.
With local partnersNotify me →Training a whole team? A programme built around your motion and schedule — quoted per team, minimum 8 people.
Min. 8 seats · custom quoteGet a team quote →Most churn is decided before the contract is signed — when the wrong outcome was sold. Great CS starts with the same record sales used, and proves value against it every quarter.
Join the Academy free and start building the CS motion that funds the whole business.
